l44com Privacy Policy

l44com (referred to hereinafter as "we", "our", or "the platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on protecting the privacy of our users. This privacy policy provides a detailed description of how your personal information is collected, processed, stored, and protected.

By using our website, you agree to the terms of this privacy policy. We ask that you read this policy in full so that you understand how we handle your information. If you disagree with any part of this policy, please refrain from using our services and contact us.

During registration and use of the l44com platform, we may collect the following types of personal information.

1.1 Information Provided at Registration

When you create an account on l44com, we collect:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Username and password
• Verification information related to national ID card or passport (if required)

1.2 Automatically Collected Information During Use

Information automatically collected while using our platform:

• IP address and browser information
• Device type, operating system, and screen resolution
• Pages visited and duration of use
• Referral source (where you came from to reach our site)
• Gaming history and transaction records
• Information collected through cookies and similar tracking technologies

1.3 Payment-Related Information

During deposits or withdrawals, we record transaction-related information. Details of transactions carried out via bKash, Nagad, Rocket, or bank transfer are stored in our secure system. We never store your full PIN or password.

l44com uses the collected information for the following purposes:

2.1 Service Operation and Improvement

• To create, verify, and manage your account
• To operate gaming services smoothly
• To process transactions and confirm payments
• To identify and resolve technical issues
• To improve platform performance and user experience

2.2 Customer Service and Communication

• To respond to your inquiries and complaints
• To send important account notifications
• To inform you of changes to our policies or terms
• To notify you of relevant promotions and bonus offers (with your consent)

2.3 Security and Legal Compliance

• To prevent and detect fraud, money laundering, and suspicious activity
• To ensure account security
• To comply with applicable laws and regulations
• To maintain records for dispute resolution
• To operate responsible gaming programs

l44com does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in specific circumstances:

3.1 Service Provider Partners

A limited amount of information may be shared with trusted partners who assist with our technical infrastructure, payment processing, or customer service. These partners operate under strict confidentiality agreements and may only use the information provided to them for the specific tasks assigned.

3.2 Legal Obligations

We may disclose your information if required by a court order, a lawful request from a law enforcement agency, or under applicable law. In such cases, we will provide only the information that is necessary.

3.3 Protection of the Organization

Information may be shared with relevant authorities to protect l44com and its users from fraud or other unlawful activities.

l44com has implemented industry-standard security measures to keep your personal information safe.

4.1 Technical Security Measures

• SSL (Secure Sockets Layer) encryption is used for all data transmissions
• AES-256 encryption is applied to stored data
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems remain active
• Two-Factor Authentication is available

4.2 Administrative Security

• Only authorized personnel have access to personal information
• All staff receive training on privacy and data protection
• Data access logs are monitored regularly
• Employee contracts include data confidentiality obligations

4.3 Response to Data Breaches

If a data breach occurs, we will act promptly and notify affected users in a timely manner where required. Our incident response team remains active at all times.

Please note, however — no method of transmitting information over the internet is completely secure. Even though we ensure the highest level of protection, complete security cannot be guaranteed.

The l44com website uses cookies and similar technologies that help improve your user experience.

5.1 Types of Cookies

Essential Cookies: These are necessary for the core functionality of the platform — such as maintaining login sessions, security verification, and saving language preferences. These cookies cannot be disabled.

Functionality Cookies: Used to remember your preferences and settings, such as game settings and display options.

Analytics Cookies: Collect usage statistics about the website that help us improve our services. This information is collected anonymously.

5.2 Cookie Controls

You can manage cookies from your browser settings. Please note, however, that disabling certain cookies may cause some features of our platform to not work properly.

5.3 Local Storage

In addition to cookies, we may use browser local storage to save certain information, which makes your experience smoother.

l44com retains your information only for as long as necessary.

6.1 General Policy

• Account information: retained for the duration of service for active accounts
• Transaction records: financial and legal records are retained for a defined period
• Gaming history: maintained for the lifetime of the account
• Customer service communications: retained for a set period for issue resolution and reference

6.2 After Account Closure

If you close your account, information required to meet applicable legal obligations will be retained for a defined period. After that, the information will be securely deleted or anonymized.

As a user of l44com, you have the following rights regarding your personal information:

7.1 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will verify your request and respond within a reasonable time in accordance with applicable law.

When making a request, you may be required to provide some information to verify your identity. This ensures that only you can maintain control over your information.

Our platform operates exclusively for users aged 21 and above. We apply age verification measures during the registration process.

If we receive information indicating that a user is a minor, we will immediately close that account and take steps to delete the associated data.

If you become aware that a minor is using our platform, please contact us. To learn more about responsible gaming, visit our Responsible Gaming page.

Financial transactions on l44com are carried out via bKash, Nagad, Rocket, and bank transfer. Every transaction is secured with SSL encryption.

9.1 Payment Information Security

• Full payment PINs or passwords are never stored on our servers
• Transaction reference numbers and amounts are kept on record
• Industry-standard encryption technology is used for payment processing
• Suspicious transactions are identified and investigated immediately

9.2 Minimum Transaction Amounts

A minimum deposit of ৳100 and a minimum withdrawal of ৳500 have been set. A record of every transaction is stored in your account. Withdrawals are generally processed within 15 minutes to 2 hours.

9.3 Financial Data Monitoring

We monitor transaction patterns to prevent money laundering and detect fraud. If unusual activity is detected, we will contact you and may temporarily suspend your account if necessary.

l44com may update this privacy policy from time to time. If any significant changes are made to the policy, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification to account holders' registered email addresses (for significant changes)
• Display a clear notice on the platform

Continuing to use our platform after any changes will be considered as your acceptance of the new policy. We therefore advise you to visit this page regularly.

If you do not agree with the updated policy, you may contact us or choose to stop using the platform.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

Our support team will endeavor to respond to privacy-related requests as quickly as possible. Some information may be required to verify your identity.

To learn about our other policies, please visit the Terms & Conditions and Responsible Gaming pages.